Star Micronics has confirmed that a suspicious authentication dialog prompting for a username and password was displayed on some pages of the StarIO.Online service provided for the European and Japan region. The StarIO.Online service provided for the Americas uses a different implementation and is not affected by this issue. Suspicious Authentication Screen Following further investigation, we have since ascertained that this was a supply chain attack caused by a malicious scr

Thank you for using Star Micronics Cloud Services. We have decided to discontinue the PromoPRNT service in phases and to end the service as of May 31, 2027. Schedule May 31, 2027: End of service For customers currently using the service After the end-of-service date, PromoPRNT will no longer be available. If PromoPRNT printing is configured after the end-of-service date, please change or delete the printing schedule in advance. If the settings are not changed, printing

Thank you for using Star Micronics Cloud Services. We would like to inform you about the "Request for Printer Firmware Update" to continue using our services. It will be necessary for some printers to update the printer firmware (hereinafter referred to as the firmware) to continue using Star Micronics Cloud Services. We apologize for any inconvenience this may cause, and we kindly ask that customers who are affected update their firmware. [Applicable models] TSP100IV:

Today, Star Micronics launched a new service, "StarIO.Online™", which enables easy cloud printing through our Star Micronics Cloud...

Thank you for always using Star Micronics Cloud Services. Let us inform you about some modifications of "Device Monitor" which is a service for retailers. To improve the performance of the service, some features will no longer be available and change the layout as of 30 September 2024. We appreciate your understanding. 【Target Services】 Device Monitor This is a retailers-based service that manages the real-time status of printers connected to our cloud. 【Target

Today, Star Micronics launched a new creating label data service, Label Builder, in Star Micronics Cloud Services! This service helps the user to build the label data intuitively. Furthermore, the created data can be printed directly from Label Builder or allocated in a new Star label printer, mC-Label3, for stand-alone. The device monitor is also updated to add e-mail notifications for cleaning or parts replacement. These services support mC-Label3, which will release to the

Star Micronics Cloud Services is reopened 2022!