Star Micronics Cloud

Customer Survey

The Instant Customer Satisfaction Survey feature allows retailers to receive real-time feedback from customers. When claiming a digital receipt in the AllReceipts app, customers are prompted to provide feedback on their experience, which is relayed to the retailer’s user-friendly survey dashboard allowing them to see how many customers have claimed receipts and the satisfaction level of the service received. Retailers can use this service to identify issues relating to operations, staffing, service, food quality, and any other reasons for customer dissatisfaction.

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